Legal

General

PVT is committed to providing a barrier-free environment for all stakeholders, including clients, employees, job applicants, suppliers, and any visitors who enter the premises, access information provided by the company, or use the company’s goods and services. 

This accessibility plan and progress report contains details of the companies policies, practices, and services in relation to the identification and removal of barriers. This plan is also used to establish prevention measures against new barriers emerging to ensure a barrier-free environment at the company. 

This accessibility plan and progress report is offered in any of the following formats upon request: 

• Print;

• Large print;

• Braille;

• Audio; and

• Electronic.

The company welcomes any feedback from the general public. Any feedback or questions regarding this plan or requests for copies of the accessibility plan and progress report in an alternative format can be addressed to the following designated company representative: 

Melissa Copeland, HR Manager

780-830-0045

721071 Range Rd 53 #93, Grande Prairie, AB T8X 0N4

hr@pvtgroup.com

KPA Suggestion Form 

Feedback can be provided anonymously if desired. Feedback can be received in the following formats:

• Telephone;

• E-mail;

• Mail;

• KPA 

Employment

 PVT understands that improving workplace accessibility and ensuring an accessible recruitment and selection process for applicants with disabilities can contribute to a more diverse and welcoming workplace culture. 

The company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to employment: 

• Where necessary, accommodations will be made during the recruitment and selection stages, and throughout the employment lifecycle.

• All training and development programs provided will consider an employee’s barriers and abilities, and are provided in alternative formats, such as print, large print, audio, electronic, and braille.

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in employment. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in employment at the company: 

• We are in temporary offices while reno are underway, which are not wheelchair accessible.  

The company will take the following actions in the short term to address these identified barriers, to be achieved in 6 months after this plan is published: 

• We anticipate the renos to be complete in 6 months, in the meantime, we will ensure we have an office in the main building to use if we need wheelchair accessibility. 

The company will take the following actions in the long term to address these identified barriers, that will take 6 months or more to achieve after this plan is published: 

• We anticipate the renos to be complete in 6 months, which we will be back in our main building that is wheelchair accessible on the main floor. 

The Built Environment 

PVT will work to ensure that elements of the built environment, including building interiors and exteriors, are designed to facilitate barrier-free access to goods or services. The company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to the built environment: 

• Entrance ramp located at the front of the building;

• Automatic door openers;

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in the built environment. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in the built environment at the company: 

• We are in temporary offices while reno are underway, which are not wheelchair accessible.  

The company will take the following actions in the short term to address these identified barriers, to be achieved in 6 months after this plan is published: 

• We anticipate the renos to be complete in 6 months, in the meantime, we will ensure we have an office in the main building to use if we need wheelchair accessibility. 

The company will take the following actions in the long term to address these identified barriers, that will take 6 months or more to achieve after this plan is published: 

• We anticipate the renos to be complete in 6 months, which we will be back in our main building that is wheelchair accessible on the main floor. 

Information and Communication Technologies (ICT) 

Cannot identify any barriers in this section.

PVT understands that communication to and with the company is vital to an individual’s access to the company’s goods or services. The company has implemented the following information and communication technologies to allow individuals to communicate with the company: 

• Accessible formats including: print, large print, Braille, audio, and electronic; 

To help ensure compliance with these services, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to information and communication technology: 

• Upon request, the company will provide or arrange for accessible formats and communication supports for employees, applicants, or persons accessing the company’s goods or services. Such accessible formats and communication supports are conversion-ready and are provided in a timely manner and at no additional cost.

• The company consults with the individual to determine the specific barrier and the best way to provide support. 

The company remains committed to addressing existing barriers and preventing new barriers in relation to information and communication technologies. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to information and communication technologies at the company: 

Cannot identify any barriers in this section.  

Communication Other Than ICT

Irrelevant to Operations 

PVT understands that communication to and with the company can take many forms and requires a variety of options to be inclusive of all individuals. 

To help ensure compliance with these services, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to communication other than ICT: 

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in relation to communication other than ICT.   

The Procurement of Goods 

Irrelevant to Operations 

PVT is committed to ensuring that all individuals can obtain the company’s goods and services. The company has implemented the following methods to allow individuals to obtain our goods and services: 

• Online website orders;

• Telephone orders;

 To help ensure compliance with these services, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to the procurement of goods: 

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in relation to the procurement of goods. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to the procurement of goods at the company: 

• Irrelevant to Operations 

Services and Facilities

 PVT is committed to ensuring that all its services and facilities are accessible to all individuals. The company has implemented the following methods to allow individuals to access our services and facilities: 

• Entrance ramp located at the front of the building;

• Automatic door openers; 

To help ensure compliance with these services, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to the company’s services and facilities: 

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in relation to the company’s services and facilities. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to services and facilities of the company: 

• Cannot identify any barriers 

The Design and Delivery of Programs and Services 

PVT is committed to ensuring that all its programs and services are designed in a manner accessible to all individuals. To help ensure compliance with these methods, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to the design and delivery of its programs and services:

• Accessibility Plan Policy

The company remains committed to addressing existing barriers and preventing new barriers in relation to the design and delivery of the company’s programs and services. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to the company’s design and delivery of the company’s programs and services:

• Cannon identify any barriers.

Transportation

PVT strives to ensure accessible transportation services are available for persons with a disability. The company has implemented the following methods to ensure accessible transportation:

• Entrance ramp/ground level entrance located at the front of the building;

• Ramp to enter and exit the city transportation vehicle;

• City provides accessible transportation bus to PVT’s office location.

To help ensure compliance with these services, the company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to the company’s transportation services:

• If an individual cannot use conventional transportation services, the company will provide an alternate accessible method of transportation. Options will take into account the availability of the transportation, the nature of the disability, and any associated safety concerns.

•  Accessibility Plan Policy

The company remains committed to addressing existing barriers and preventing new barriers in relation to the company’s transportation services. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to the company’s transportation services: 

• Cannot identify barriers 

Consultations

 PVT recognizes that persons with disabilities are equal participants in all areas of life. The company is guided by the recognized principles of the Accessible Canada Act: 

• All persons must be treated with dignity regardless of their disabilities;

• All persons must have the same opportunity to make for themselves the lives that they can and want to have regardless of their disabilities;

• All persons must have barrier-free access to full and equal participation in society, regardless of their disabilities;

• All persons must have meaningful options and be free to make their own choices, with support if they desire, regardless of their disabilities;

• Policies, programs, services, and structures must take into account the disabilities of persons, the different ways that persons interact with their environments, and the multiple and intersecting forms of marginalization and discrimination persons face;

• Persons with disabilities must be involved in the development and design of policies, programs, services, and structures; and

• The development and revision of accessibility standards and the making of regulations must be done with the objective of achieving the highest level of accessibility for persons with disabilities. 

Accordingly, the company is committed to ensuring that persons with disabilities are involved in all decision-making regarding its policies, programs, practices, and service delivery. In preparation of this accessibility plan and progress report, the company consulted with 2 persons with disabilities, in the following manner: 

• PVT reached out to individual to ask if they would review and assist with the document review and updates.  

The range of disabilities represented in consultations included: 

• Physical and Cognitive. 

These individuals were asked several questions regarding the company’s policies, programs, practices, and service delivery. A summary of these questions and answers received are the following: 

• The individuals working at PVT were asked if they had any barriers to working at PVT. If there was anything PVT could do to make those barriers better.

Through this consultation process the company intends to address these issues on a short- and long-term basis, as identified in each respective section of this accessibility plan and progress report. 

Industry-Specific Requirements

PVT is regulated under the Canada Transportation Act. In addition to the information outlined in the sections above, the company is committed to ensuring accessibility through the following:

 Accessibility Standards: We adhere to accessibility standards outlined in the Canada Transportation Act and other relevant regulations. Our transportation services comply with applicable accessibility requirements to ensure that passengers with disabilities can travel safely and comfortably. 

Communication Accessibility: We provide accessible communication options for passengers with visual or hearing impairments. This includes offering information in alternative formats such as braille, large print, or electronic text, as well as ensuring that our staff are trained to assist passengers with diverse communication needs. 

Training and Awareness: We provide ongoing training to our staff to raise awareness about accessibility issues and ensure that they are equipped to assist passengers with disabilities effectively. Our staff are trained to provide respectful and dignified assistance to passengers with diverse needs. 

Feedback and Improvement: We welcome feedback from passengers, including those with disabilities, regarding the accessibility of our transportation services. We use this feedback to continuously evaluate and improve our accessibility measures, striving to enhance the overall passenger experience for everyone.  

The company has implemented the following policies, programs, practices, and services to identify, remove, and prevent new and existing barriers in relation to these areas:

• Accessibility Plan Policy 

The company remains committed to addressing existing barriers and preventing new barriers in relation to these specific areas. After a thorough review of the policies, programs, practices, and services, and through feedback and consultations, the following barriers were identified that continue to exist in relation to the company’s specific obligations under the Canada Transportation Act. 

• Cannot Identify Barriers

Feedback 

PVT received feedback regarding the Accessibility plan, progress report and policy from persons with disabilities, and employees. Feedback included:

Feedback was that we look into training a few individuals with Mental Health First Aid.

The company has taken this feedback into consideration in consultation with persons with disabilities, and has identified short- and long-term goals as identified throughout this progress report. 

Training 

PVT understands the importance of ensuring all staff are trained to understand, protect, and deliver access to the company’s goods and services to persons with disabilities. Staff receive ongoing training to ensure up-to-date compliance with the laws, regulations, and social expectations regarding accessibility for persons with disabilities. 

The company has implemented accessibility training to its employees to address and prevent new and existing barriers throughout the organization. All training and development programs provided will consider an individual’s barriers and abilities. The company remains committed to continually addressing existing barriers and preventing new barriers.  

Budget and Resources 

PVT will continue to work to identify and remove barriers, and prevent new barriers, for persons with disabilities as they relate to employment, communication, the built environment, and transportation at the company. To achieve this purpose, the company has allocated resources to ensure that ongoing feedback, consultations, improvements, and implementation of short- and long-term goals occur to eliminate barriers for persons with disabilities. 

Glossary 

Barrier: Anything physical, architectural, technological, or attitudinal, anything that is based on information or communications, or anything that is the result of a policy or a practice that hinders the full and equal participation in society of a person with an impairment, including a physical, mental, intellectual, cognitive, learning, communication, or sensory impairment, or a functional limitation. 

Disability: Any impairment, including a physical, mental, intellectual, cognitive, learning, communication, and sensory impairment, or functional limitation that is either permanent, temporary, or episodic in nature. It can be evident or not in interaction with a barrier to hinder a person’s full and equal participation in society. 

Date: May 1, 2024

Accessibility plan and Progress report completed by: Melissa Copeland